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Frequently Asked Questions

Does Dreamy Sky Balloons provide full party event planning?

No, we specialize in balloons only. We do not provides accessories such as drapes and curtains, only the balloon stand that is needed for your balloon installation. 

Does Dreamy Sky Balloons require a deposit?

Yes, we require a 50% deposit upon signature of our balloon contract to guarantee our services and availability. The remainder is due two days before the event. Your event is not confirmed until your deposit is received.

What areas does Dreamy Sky Balloons service?

We service areas that are within a 45 mile radius of Upper Marlboro, MD but if outside of our radius, we can service your event at an additional fee. 

Does Dreamy Sky Balloons come back and take down the balloon arrangements?

This is the responsibility of the client but if you would like for us to come back to take down the arrangement, that can be provided at an additional fee. Although, if items were rented, we do come back to retrieve those items at no charge.

What is used to hang balloons on painted walls? Will it damage my walls?

We use wall friendly command hooks that doesn't damage walls when removed correctly.

What is included in the total price?

Each balloon order includes the cost of all supplies needed (balloons, command hooks, etc) and a delivery/set-up fee of $50.

What's Dreamy Sky Balloons refund policy?

Must cancel at least 48 hours before event date and will receive full refund.    

If cancelling less than 48 hours of event time, your payment will not be refunded.

How does Dreamy Sky Balloons accept payments?

We accept payments via Cashapp, Venmo, Zelle or Apple Pay.

How far in advance do I have to book?

We recommend at least a week before the event  to allow time to order balloons specific to your order. If you want to book within 7 days of the event, a $50 rush fee will be added to your invoice due to expedited shipping fees of the supplies. 

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